Cancellation and refund requests for orders on ruralgood.in are generally not permitted. Once an order is placed, it is considered final.

In exceptional cases, and at the discretion of the management, we may consider cancellation or refund requests. The final decision in such cases will be made by the management, taking into account the specific circumstances.

We encourage customers to review their orders carefully before confirming the purchase. If you believe your situation warrants special consideration, please contact our customer support at rk@ruralgood.in to discuss your request.

Please note that any decision made by the management in such cases is final and binding.

Thank you for your understanding and cooperation.